Frequently Asked Questions

Quick answers on scheduling, pricing, and what we haul for property managers across Salt Lake City.

Alex Chen
Alex Chen
Sofia Rodriguez
Product Manager
Sofia Rodriguez
Mike Zhang
Data Scientist
Mike Zhang
Lucas Silva
Frontend Developer
Lucas Silva
Emma Wilson
UX Designer
Emma Wilson
Why Property Managers stick with us

Browse FAQs

  • Working With Us

    • Working With Us

      What happens if something is damaged during a job?

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    • Working With Us

      Are you insured, and can you provide documentation for vendor approval?

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    • Working With Us

      What areas do you serve?

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    • Working With Us

      Can you work with multiple properties under one management company?

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    • Working With Us

      What services do you provide for property management teams?

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  • Apartment Trash-Outs

    • Apartment Trash-Outs

      Is there a minimum job size for trash-outs or pickups?

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    • Apartment Trash-Outs

      What about tenant belongings left behind? Are there legal considerations?

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    • Apartment Trash-Outs

      How should we prepare for a trash-out or bulk pickup?

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    • Apartment Trash-Outs

      How fast can you handle move-outs or eviction trash-outs?

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    • Apartment Trash-Outs

      How does an apartment trash-out work?

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  • Dumpster Areas and Bulk Pickups

    • Dumpster Areas and Bulk Pickups

      Do you offer service-level response times for emergencies?

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    • Dumpster Areas and Bulk Pickups

      Do you offer recurring bulk pickup programs for large-item move-outs?

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    • Dumpster Areas and Bulk Pickups

      Do you help with illegal dumping at multifamily dumpsters?

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    • Dumpster Areas and Bulk Pickups

      How does dumpster area cleanup work?

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  • Valet Trash and Common Areas

    • Valet Trash and Common Areas

      Do you handle pet-waste stations and compactor cleaning?

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    • Valet Trash and Common Areas

      What are typical resident valet trash rules you enforce?

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    • Valet Trash and Common Areas

      How do you prevent or resolve missed valet trash pickups?

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    • Valet Trash and Common Areas

      What is doorstep valet trash service, and how does it work?

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  • Materials and Disposal

    • Materials and Disposal

      Do you donate or recycle items when possible?

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    • Materials and Disposal

      Do some items carry additional fees?

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    • Materials and Disposal

      Do you remove mattresses, and do they need special handling?

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    • Materials and Disposal

      What items require special disposal in Utah?

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    • Materials and Disposal

      Do you remove TVs and electronics?

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    • Materials and Disposal

      What do you haul away, and what do you not take?

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  • Scheduling and Access

    • Scheduling and Access

      What is your cancellation or rescheduling policy?

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    • Scheduling and Access

      Do I need to be onsite during the job?

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    • Scheduling and Access

      How do I request a quote or schedule a job?

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    • Scheduling and Access

      Can you work after-hours or coordinate around tenant traffic?

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  • Billing and Reporting

    • Billing and Reporting

      Do you provide photos or completion notes?

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    • Billing and Reporting

      Can you bill monthly by property and include PO numbers or GL coding?

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    • Billing and Reporting

      How does pricing work for property managers?

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