By approving a quote, scheduling work, or accepting an invoice, the client agrees to these terms.
Scope and material limitations
Hazardous materials
We do not remove hazardous materials, including paint, chemicals, solvents, fuel, asbestos-containing materials, biohazards or medical waste. These require a licensed hazardous waste provider.
Appliances on gas or water
We do not disconnect appliances connected to live gas or water lines, such as gas stoves, water heaters and washing machines. Have them disconnected by a licensed professional before our visit.
What a standard job includes
Each trash-out or junk removal includes one mattress or box spring and two tires. Regulated items beyond that are billed as listed below.
Access and authorization
Site access
The client provides clear, safe and legal access to the work area at the scheduled time. If access is delayed or restricted, waiting time or a return trip may be charged.
Authorization for removal
By authorizing service, the client confirms that every item identified for removal is abandoned, unwanted or approved for disposal. Junk Run Bros is not responsible for items discarded in error when the client was not present to confirm the scope.
Pre-existing conditions
We take every precaution to prevent damage. We are not liable for damage to flooring, walls, door frames or other surfaces that are already in poor condition or that obstruct access to the items being removed.
Photos
Our crew photographs the area before and after every job. The photos go on the invoice and are kept as the record of the work.
Pricing and fees
Starting prices
Apartment trash-outs start at $180 a unit. Junk removal, bulk pickups and dumpster area cleanups start at $140. The final price depends on volume, weight and access. A rate agreed in writing with a property management company replaces these starting prices.
Pricing adjustments
If the volume or weight on site exceeds the quote, we tell the client and get approval before adding any charge.
Regulated item fees
Based on current county landfill rates. One mattress or box spring and two tires are included in every trash-out or junk removal.
- Mattress or box spring, each beyond the first$25
- Tire, each beyond the first two$10
- Refrigerator, freezer or air conditioning unit, each$35
- Stairs, per flight above the third floor with no working elevator$25
Other regulated items are identified and priced when quoting.
Travel
Work outside our regular service area is quoted individually.
Cancellation
Please give 24 hours’ notice to cancel or reschedule a confirmed appointment. A same-day cancellation is charged $50 to cover crew scheduling and travel.
Annual adjustment
Prices rise 5 percent on January 1 of each year.
Payment terms
Property management and commercial accounts
Invoices are due within 30 days of the invoice date (Net 30) unless a written agreement says otherwise.
Residential clients
Payment is due on completion of the work, by the card on file. Where a deposit is required, it is stated on the quote and the balance is invoiced on completion.
Late fee
A 7 percent late fee applies to any balance unpaid on the 31st day after the invoice date, and a further 7 percent every 30 days on the remaining balance until paid.
Example. a $1,000 invoice unpaid after 30 days carries a $70 fee; unpaid after 60 days the balance due is $1,140.
Collection
If collection or legal action is needed to recover an unpaid amount, the client is responsible for the associated costs, including attorney fees and court expenses.
Insurance
Junk Run Bros carries general liability and workers’ compensation insurance. A certificate is available on request.
Questions
Call or text (801) 855-JUNK or email service@junkrunbros.com.